Shipping policy
Shipping Policy
Thank you for visiting and shopping at SeeTheTape. Following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing Time
- All orders are processed within 1-2 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment, we will contact you via email or phone.
2. Shipping Delivery Estimates
- Delivery delays can occasionally occur, especially during holidays or peak seasons.
3. Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
4. Customs, Duties, and Taxes
- SeeTheTape is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages
- SeeTheTape is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping Policy
- We currently ship to select international locations. Please check at checkout to see if we deliver to your country. Delivery times and rates vary depending on the destination.
7. Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Policy.
For any additional questions or special shipping requests, please contact our Customer Service team at info@seethetape.co.uk or call us at 07741065722.
Thank you for shopping with SeeTheTape!
